Hotels

City                                  Option A (3 Stars)                                                  Option B (4 Stars)

Phnom Penh                  Relax Hotel (Superior) Or Similar                                The Onra Hotel (Superior) Or Similar

Sihanukville                     Naiya Sea Resort Or Similar                                       Independence Hotel  Or Similar

Siem Reap                    Cheathata CTA Hotel (Superior) Or Similar               Sokchea Angkor HotelOr Similar

Terms & Conditions

Booking Confirmation:

• A booking is considered confirmed upon receipt of a non-refundable deposit of 25%, which will be communicated at the time of booking.
• Full payment is required at least 30 days prior to departure.

Cancellation Policy:

• Cancellations must be provided in writing.
• Cancellation fees will apply as follows:
• More than 30 days before departure: Free cancellation (deposit retained).
• 15 to 30 days before departure: 50% of total fare.
• Less than 15 days before departure: 100% of total fare.

Changes to Itinerary:

• The travel agency reserves the right to modify itineraries due to unforeseen circumstances such as weather conditions, travel restrictions, or other factors affecting safety.
• Any changes will be communicated promptly, and efforts will be made to offer alternate arrangements.

Traveler Responsibilities:

• Travelers are required to have valid travel documents (passport, visas) and ensure they are up to date.
• Travelers are responsible for their own health and safety during the trip, including travel insurance coverage.

Travel Insurance:

• It is strongly recommended that all travelers obtain comprehensive travel insurance to cover personal belongings, medical expenses, and trip cancellations.

Liability:

• The travel agency is not liable for any personal injury, loss, or damage sustained by travelers as a result of participating in the tour.
• The agency is also not responsible for any delays, cancellations, or disturbances caused by third parties.

Payment Methods:

• Payments can be made via bank transfer, credit card, or other approved methods as communicated by the travel agency.
• Any transaction fees incurred are the responsibility of the traveler.

Child Policy:

• Child rates and policies as specified in the provided itinerary will apply.

Governing Law:

• These terms and conditions are governed by the laws of the country in which the travel agency is registered.

Acceptance of Terms:

• By making a booking, travelers acknowledge that they have read and accepted these terms and conditions.

Travel Tips for Cambodia

Visa Requirements:

• Most travelers need a visa to enter Cambodia. You can obtain an e-visa online before your trip or get a visa on arrival at the airport or border crossings.

Currency:

• The official currency is the Cambodian Riel (KHR), but the US dollar (USD) is widely accepted. Carry small denominations of both currencies for convenience.

Language:

• Khmer is the official language, but many people, especially in tourist areas, speak English. Learning a few basic Khmer phrases can enhance your interactions.

Cultural Sensitivity:

• Dress modestly, especially when visiting temples (cover your shoulders and knees). Remove shoes and hats when entering sacred sites.

Health Precautions:

• Stay hydrated and drink bottled or boiled water. Be cautious with street food; choose busy vendors for better hygiene.
• Consider vaccinations for Hepatitis A, Hepatitis B, and Typhoid. It's advisable to have travel insurance that covers medical expenses.

Transportation:

• Tuk-tuks are a popular and affordable way to get around cities. Always negotiate the fare before your ride.
• For longer distances, private car hires or buses are available regardless of the city.

Local Etiquette:

• A slight bow with your palms pressed together (a sampeah) is a common greeting.
• Be polite and courteous; Cambodians value respect and kindness.

Watch for Scams:

• Be cautious of overcharging or scams in tourist areas. Always agree on prices for services beforehand.

Stay Connected:

• Purchase a local SIM card for data and calls to stay connected. Wi-Fi is commonly available in hotels and cafes.

Explore Beyond the Main Tourist Attractions:

• While Angkor Wat is a must-see, consider visiting smaller temples and rural areas to get a fuller picture of Cambodian life.

Respect Nature and Wildlife:

• Avoid activities that exploit animals, such as elephant rides. Instead, engage in responsible wildlife viewing experiences.

Bargaining:

• Bargaining is common in markets and local shops, but do so politely and with a smile.

Plan Your Cash Needs:

• Some establishments may not accept credit cards, so carry enough cash for daily expenses.

Time Management:

• Allow for flexibility in your itinerary as travel times may vary, particularly in rural areas with less developed infrastructure.

Emergency Numbers:

• Keep a note of local emergency contacts and the address of your country’s embassy or consulate.